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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Shipping Policy

 
 
Shipping Policy

Reliable delivery, thoughtfully handled.

At xyvato, we’re committed to providing a smooth and dependable shipping experience from checkout to delivery. Below you’ll find everything you need to know about how your order is processed and shipped.

Order Confirmation
Once your payment is completed, you’ll receive a confirmation email with your order details. If you don’t see it, please check your spam or junk folder.
Shipping Fees
Standard shipping is $4.99. Enjoy free shipping on orders over $69.99.
Processing Time
Orders are typically processed within 1–3 business days. Once shipped, you’ll receive a tracking number via email.
Delivery Time
Estimated delivery time is 7–20 business days, depending on your location and shipping conditions.
Multiple Items
Orders with multiple items may require additional preparation time based on the item with the longest processing period.
Important Notes
Delivery times may vary due to customs, logistics delays, or incorrect address details. Weekend and holiday deliveries are not available.
Need Assistance?

If you have any questions about your shipment, feel free to contact us at service@xyvato.com. Our team is always here to help.

Business Information

BEIWAN LIMITED

Room 5017, 5/F, Lee Yu Centre, 45 Hoi Yuen Road, Kwun Tong, Hong Kong

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